NDIS Worker Screening Check: Key Points
- Mandatory for all workers in risk-assessed roles with registered NDIS providers
- Costs vary by state/territory: $105-$195 for paid workers, free for volunteers (most states)
- Valid for 5 years across all Australian states and territories
- Processing time: 4-8 weeks (up to 12 weeks in peak periods)
- Required before starting work with NDIS participants
- Includes continuous monitoring throughout validity period
This guide provides a comprehensive overview of the NDIS Worker Screening Check. This check is a mandatory part of the NDIS provider application process and a key compliance step when starting an NDIS business.
What is the NDIS Worker Screening Check?
The NDIS Worker Screening Check is a mandatory background screening process designed to protect NDIS participants from the risk of harm. Administered by state and territory screening agencies, this specialized check goes beyond standard police checks to assess whether a person poses an unacceptable risk of harm to people with disability.
Who Needs an NDIS Worker Screening Check?
The NDIS Worker Screening Check is mandatory for:
Registered Provider Workers
- All employees in risk-assessed roles
- Contractors providing direct support
- Volunteers working with participants
- Key personnel (managers, board members)
- Anyone with more than incidental contact with participants
Specific Roles Requiring Clearance
- Support workers providing personal care
- Community participation staff
- Behavior support practitioners
- Plan managers and support coordinators
- Transport providers for NDIS participants
- Allied health professionals delivering NDIS supports
Risk-Assessed Roles Definition The NDIS Commission defines risk-assessed roles as positions that involve:
- Direct contact with NDIS participants
- Access to participant information
- Unsupervised contact in participants’ homes
- Decision-making affecting participant supports
- Key personnel positions with organizational influence
NDIS Worker Screening Check Application Process
Step-by-Step Application Guide
Step 1: Determine Your Eligibility
Before applying, confirm:
- You’re 18 years or older
- You need clearance for NDIS work
- You can provide required identification documents
- You have an Australian residential address
Step 2: Gather Required Documentation
Essential Documents for All States:
- Government-issued photo identification
- Birth certificate or citizenship documents
- Proof of name change (marriage certificate, deed poll)
- Character references (2-3 non-family members)
- Employment history for past 5 years
- Address history for past 5 years
Step 3: Complete the Application
Online Application Process:
- Create account on relevant state portal
- Complete personal information sections
- Upload or scan required documents
- Provide detailed employment history
- Submit character referee details
- Pay applicable fees
NDIS Worker Screening Check Costs 2025
Fees vary significantly across states and territories:
| State/Territory | Paid Worker Fee | Volunteer Fee | Processing Time |
|---|---|---|---|
| NSW | $105.00 | Free | 4-6 weeks |
| VIC | $131.60 | Free | 6-8 weeks |
| QLD | $147.00 | Free | 4-8 weeks |
| WA | $145.00 | $11.00 | 6-10 weeks |
| SA | $117.00 | Free | 4-6 weeks |
| TAS | $130.90 | $22.44 | 6-8 weeks |
| ACT | $195.00 | Free | 4-6 weeks |
| NT | $141.00 | $14.00 | 6-12 weeks |
Payment Methods Accepted:
- Credit card (Visa, Mastercard)
- Debit card (most states)
- PayPal (selected states)
- Bank transfer (some states)
NDIS Worker Screening Check Requirements by State
New South Wales (NSW)
Application Portal: Service NSW Processing Authority: NSW Department of Communities and Justice Unique Features:
- Online application available 24/7
- Express service available for urgent applications
- Integration with other NSW screening checks
Victoria (VIC)
Application Portal: Service Victoria Processing Authority: Working with Children Check Unit Unique Features:
- Combined with Working with Children Check where applicable
- Digital card option available
- SMS notifications for status updates
Queensland (QLD)
Application Portal: Blue Card Services Processing Authority: Public Safety Business Agency Unique Features:
- Known as the “NDIS Clearance” in Queensland
- Links with existing Blue Card system
- Employer verification portal available
Common NDIS Worker Screening Check Issues
Application Delays and Solutions
Document Verification Delays:
- Issue: Poor quality document scans
- Solution: Use high-resolution scans, ensure all text is clearly visible
Referee Contact Delays:
- Issue: Referees not responding to contact attempts
- Solution: Brief referees beforehand, provide alternative contacts
Employment History Gaps:
- Issue: Unexplained periods of unemployment
- Solution: Provide statutory declarations explaining gaps
Appeal and Review Process
If your application is refused, you can:
- Request internal review within specified timeframe
- Provide additional information or evidence
- Submit character references
- Seek external review through administrative tribunals
Preparing for Your NDIS Worker Screening Check
Document Preparation Checklist
Essential Documents:
- Current photo identification (driver’s license, passport)
- Birth certificate or citizenship documents
- Marriage certificate or deed poll (if name changed)
- Proof of address (utility bills, bank statements)
- Employment history documentation
- Character referee contact details
Character Referee Guidelines
Suitable Referees:
- Current or former employers
- Professional colleagues
- Community leaders
- Long-term acquaintances (5+ years)
- Educational supervisors
What Referees Will Be Asked:
- Character assessment
- Reliability and trustworthiness
- Suitability for disability work
- Any concerns about applicant
- Professional competence
NDIS Worker Screening Check vs Other Checks
Comparison with Police Checks
| Feature | NDIS Worker Screening | National Police Check |
|---|---|---|
| Purpose | Disability-specific risk assessment | General criminal history |
| Validity | 5 years | Typically 1 year |
| Cost | $105-$195 | $42-$99 |
| Processing | 4-8 weeks | 1-3 business days |
| Monitoring | Continuous | Point-in-time |
Frequently Asked Questions
Application Process
How long does the NDIS Worker Screening Check take? Processing times vary by state but typically range from 4-8 weeks. NSW and SA tend to be faster (4-6 weeks), while VIC and NT may take longer (6-12 weeks).
Can I start work while my application is being processed? Generally, no. You must have a valid clearance before starting work in risk-assessed roles. Some states may allow supervised work in very specific circumstances.
What if I have a criminal history? Having a criminal history doesn’t automatically disqualify you. The screening unit conducts a comprehensive risk assessment considering factors like the nature of offenses, time elapsed, and evidence of rehabilitation.
Costs and Payment
Who pays for the NDIS Worker Screening Check? Either the worker or the employer can pay the fee. Many employers cover the cost as part of recruitment, while independent contractors typically pay their own fees.
Can I claim the cost as a tax deduction? If you’re an independent contractor or sole trader, the screening check fee is generally tax-deductible as a work-related expense.
Validity and Portability
Is my NDIS Worker Screening Check valid in all states? Yes, the NDIS Worker Screening Check is nationally portable and valid across all Australian states and territories.
Do I need a new check if I change employers? No, your clearance remains valid when changing employers. Your new employer will verify your clearance status through the NDIS Worker Screening Database.
Getting Help with Your NDIS Worker Screening Check
Official Support Channels
State Screening Units:
- NSW: 13 77 88
- VIC: 1300 652 879
- QLD: 1800 113 611
- WA: 1800 989 845
- SA: 1300 321 223
- TAS: 1300 135 513
- ACT: 13 22 81
- NT: 1800 019 116
NDIS Commission:
- General inquiries: 1800 035 544
- Email: enquiries@ndiscommission.gov.au
- Website: ndiscommission.gov.au
MD Homecare Support
While MD Homecare doesn’t process screening checks directly, we provide:
- Application guidance and timeline planning
- Document preparation assistance
- Connection with appropriate support services
- Employment opportunities for cleared workers
- Ongoing professional development support
Understanding the NDIS Worker Screening Check process is essential for anyone seeking to work in the disability support sector. This comprehensive guide provides the framework for successful application and ongoing compliance, supporting both worker career development and participant safety in the NDIS system.