Aged CareKings Park, NSW - Western Sydney
MD Home Care Team Member

Understanding Home Care Packages: What's Included and How to Apply

Complete guide to Home Care Packages - what's included, how to apply, and finding the right home care providers for elderly home care, nursing home care, and in-home care services.

★★★★
4.7 (45 verified reviews)

Check Eligibility

Take our quick assessment to find out if you or your loved one qualifies for support. It only takes a minute.

Step 1 of 4

What is the age of the person needing support?

Understanding Home Care Packages: What’s Included and How to Apply

Home Care Packages are designed for older Australians (65+ or 50+ for Aboriginal and Torres Strait Islander people) with more complex care needs requiring coordinated home care services. These packages enable older residents to receive professional elderly home care, nursing home care quality services, and comprehensive in home care support while remaining in their own homes with assistance from qualified home care providers.

What are Home Care Packages?

Home Care Packages provide a coordinated package of home care and services tailored to individual needs, enabling older Australians to live independently at home for longer. Unlike basic community services, Home Care Packages offer comprehensive home care services including nursing home care level support delivered in your own residence by professional home care providers.

Key Features of Home Care Packages:

  • Four Package Levels: Levels 1-4 to match different care needs
  • Government Subsidy: Financial support based on assessed package level
  • Consumer-Directed Care: You choose your home care providers and services
  • Coordinated Services: Professional home care management and coordination
  • Flexible Services: Tailored elderly home care and in home care support
  • Quality Standards: Home care providers meet strict quality requirements

Home Care Package Levels

Level 1: Basic Care Needs

Entry-level home care support for those with minimal care needs:

Services Included

  • Basic personal care and in home care assistance
  • Light domestic assistance and home maintenance
  • Social support and community access
  • Basic nursing home care services delivered at home
  • Coordination with home care providers

Annual Government Subsidy: Approximately $9,000 Suitable For: People needing minimal support to remain at home

Level 2: Low-Level Care Needs

Home care services for those requiring low-level support:

Services Included

  • Personal care assistance from qualified home care providers
  • Domestic assistance and home management
  • Nursing home care services including basic health monitoring
  • Allied health services and therapy support
  • Community access and social support

Annual Government Subsidy: Approximately $16,000 Suitable For: People needing regular elderly home care support

Level 3: Intermediate Care Needs

Comprehensive in home care for moderate care needs:

Services Included

  • Regular personal care from experienced home care providers
  • Nursing home care level health and medical support
  • Extensive domestic assistance and home maintenance
  • Allied health services including physiotherapy and occupational therapy
  • Respite care and family support services

Annual Government Subsidy: Approximately $34,000 Suitable For: People requiring significant home care services

Level 4: High-Level Care Needs

Comprehensive elderly home care for high care needs:

Services Included

  • Extensive personal care and nursing home care services at home
  • Complex health management and medical support
  • 24/7 home care providers support and emergency response
  • Comprehensive allied health and therapy services
  • Family support and respite care services

Annual Government Subsidy: Approximately $53,000 Suitable For: People with complex needs requiring intensive in home care

What’s Included in Home Care Packages

Personal Care Services

Daily Living Assistance

  • Showering, bathing, and personal hygiene support from home care providers
  • Dressing, grooming, and mobility assistance
  • Nursing home care level personal care delivered at home
  • Continence care and management
  • Support with eating and nutrition

Health and Medical Support

  • Medication management and administration
  • Health monitoring and vital signs checking
  • Wound care and medical equipment management
  • Coordination with doctors and specialists
  • Elderly home care health and wellness programs

Nursing and Healthcare Services

Professional Nursing Care

  • Registered nurse visits for health monitoring
  • Nursing home care services delivered in your home
  • Complex medical care and health management
  • Medication reviews and administration support
  • Coordination with healthcare providers and specialists

Allied Health Services

  • Physiotherapy for mobility and strength
  • Occupational therapy for daily living skills
  • Podiatry for foot care and mobility
  • Speech therapy for communication support
  • Dietitian services for nutrition planning

Domestic and Home Support

Household Assistance

  • House cleaning and domestic services from home care providers
  • Laundry and ironing services
  • Meal preparation and cooking support
  • Shopping and errands assistance
  • Light gardening and outdoor maintenance

Home Maintenance and Safety

  • Minor home repairs and maintenance
  • Home safety assessments and modifications
  • Garden maintenance and outdoor care
  • Equipment maintenance and safety checks
  • Emergency response and safety monitoring

Equipment and Home Modifications

Assistive Equipment

  • Mobility aids including walking frames and wheelchairs
  • Bathroom safety equipment and shower chairs
  • Bed and bedroom aids for comfort and safety
  • Kitchen aids and adaptive utensils
  • Communication devices and technology aids

Home Modifications for Accessibility

  • Grab rails and handrails for safety
  • Ramps and step modifications for accessibility
  • Bathroom modifications including accessible showers
  • Lighting improvements for safety and visibility
  • Door and window modifications for easier access

Social and Community Services

Community Access and Support

  • Transport to appointments, shopping, and social activities
  • Accompanied community outings and recreational activities
  • Social support and companionship from home care providers
  • Support to maintain hobbies and interests
  • Connection to community groups and services

Respite Care Services

  • In home care respite for family caregivers
  • Day programs and adult day care centers
  • Overnight respite in community facilities
  • Holiday respite and extended breaks
  • Emergency respite for unexpected situations

How to Apply for Home Care Packages

Step 1: Contact My Aged Care

Initial Contact

  • Call My Aged Care on 1800 200 422 or visit myagedcare.gov.au
  • Complete initial screening to determine potential eligibility
  • Receive registration and referral code for assessment
  • Information about home care providers and services in your area

Information You’ll Need

  • Personal details and Medicare information
  • Current health conditions and care needs
  • Existing services and support arrangements
  • Family and caregiver information
  • Preferred home care options and providers

Step 2: Assessment Process

Aged Care Assessment Team (ACAT) Assessment

  • Professional assessment of your care needs and circumstances
  • Assessment usually conducted in your home
  • Review of health conditions, functional abilities, and support needs
  • Assessment of home environment and safety considerations
  • Recommendations for appropriate home care services and package level

Assessment Outcomes

  • Approval for specific Home Care Package level
  • Recommendations for types of home care and services needed
  • Referral to home care providers in your area
  • Priority queue placement for package allocation
  • Information about interim services while waiting

Step 3: Waiting and Package Assignment

National Priority Queue

  • Join national waiting list for approved package level
  • Wait times vary depending on package level and location
  • Higher priority for people with greater needs and fewer supports
  • Regular contact to maintain queue position and update needs

Package Assignment

  • Notification when package becomes available
  • 56 days to choose and start with home care providers
  • Package funding allocated to your chosen provider
  • Begin receiving elderly home care and in home care services

Step 4: Choose Your Home Care Provider

**Research Home Care Providers

  • Use My Aged Care provider finder tool to identify local options
  • Compare home care providers services, fees, and quality ratings
  • Read reviews and ask for recommendations from healthcare providers
  • Interview potential providers about their home care services

**Questions to Ask Home Care Providers

  • What home care services do you provide in my area?
  • What are your fees and charges for different services?
  • How do you develop and manage elderly home care plans?
  • What qualifications do your in home care workers have?
  • How do you ensure quality and safety in home care delivery?

Finding the Right Home Care Providers

Key Selection Criteria

Service Quality and Experience

  • Registration with Aged Care Quality and Safety Commission
  • Positive quality ratings and consumer reviews
  • Experience providing elderly home care and nursing home care services
  • Qualified staff with appropriate training in home care
  • Clear policies and procedures for in home care delivery

Service Range and Flexibility

  • Comprehensive home care services matching your needs
  • Flexibility to adjust services as needs change
  • At home care options including evenings and weekends
  • Emergency and after-hours home care support
  • Integration with healthcare providers and specialists

Geographic Coverage and Availability

  • Home care providers serving your local area
  • Reliable service delivery and consistent in home care workers
  • Transport and travel considerations for rural areas
  • Elderly home care services available when needed
  • Emergency response and crisis home care support

Types of Home Care Providers

Large National Providers

  • Extensive networks providing home care services across Australia
  • Comprehensive elderly home care and nursing home care programs
  • Advanced technology systems for home care management
  • Specialized services and expert in home care teams
  • Examples: Bolton Clarke, Uniting Care, Catholic Community Services

Regional and Local Providers

  • Community-based home care providers with local knowledge
  • Personalized elderly home care and at home care services
  • Cultural and linguistic appropriate home care services
  • Strong community connections and local in home care expertise
  • Flexible and responsive home care services

Specialist Providers

  • Home care providers specializing in specific conditions or communities
  • Dementia-specific elderly home care and nursing home care services
  • Multicultural home care services and language-specific support
  • LGBTI+ inclusive in home care and home care services
  • Veterans’ home care and specialized at home care programs

Home Care Package Costs and Fees

Government Subsidy and Participant Contributions

Government Subsidy

  • ACAT assessment determines package level and government subsidy amount
  • Government pays subsidy directly to your chosen home care providers
  • Subsidy covers majority of home care services costs
  • Regular reviews ensure appropriate funding for elderly home care needs

Basic Daily Fee

  • All package recipients pay basic daily fee up to 17.5% of basic age pension
  • Applies regardless of income or assets
  • Covers home care providers administration and care coordination
  • Standard fee across all home care packages and providers

Income-Tested Care Fee

  • Additional fee for people with higher incomes
  • Based on income and assets assessment
  • Reduces government subsidy for home care services
  • Annual cap on total income-tested fees

Additional Costs and Services

Additional Service Fees

  • Charges for services above your package subsidy level
  • Optional premium elderly home care and in home care services
  • Enhanced nursing home care services delivered at home
  • Flexible payment options with home care providers

Equipment and Modification Costs

  • Some assistive equipment and home modifications
  • Major home modifications may require additional funding
  • Home care providers can advise on funding options
  • Integration with other funding sources and insurance

Managing Your Home Care Package

Care Plan Development

Initial Care Planning

  • Work with home care providers to develop personalized care plan
  • Identify home care services priorities and goals
  • Schedule elderly home care and in home care services
  • Establish communication preferences with home care team

Regular Reviews and Adjustments

  • Monthly reviews of home care plan and service delivery
  • Adjustments to in home care services as needs change
  • Budget monitoring and home care services optimization
  • Quality feedback and service improvement discussions

Quality and Safety Standards

Aged Care Quality Standards

  • All home care providers must meet eight quality standards
  • Consumer dignity and choice in elderly home care delivery
  • Personal care and clinical care at home standards
  • Services and supports for daily living in home care
  • Organization’s service environment and home care governance

Safety and Incident Management

  • Home care providers must have safety management systems
  • Incident reporting and management procedures
  • Emergency response and crisis home care support
  • Continuous improvement in home care services quality

Benefits of Home Care Packages

Independence and Choice

**Remaining At Home

  • Continue living in familiar environment with home care support
  • Maintain community connections and social relationships
  • Elderly home care enabling independence and autonomy
  • In home care supporting personal preferences and routines

Consumer-Directed Care

  • Choose your preferred home care providers and services
  • Control over home care services scheduling and delivery
  • Flexibility to change elderly home care arrangements
  • Active participation in in home care planning and decision-making

Family and Community Benefits

Family Support

  • Home care reduces family caregiver burden and stress
  • Professional nursing home care services delivered at home
  • Respite care enabling family break and support
  • Home care providers coordination reducing family administration

Community Integration

  • Elderly home care supporting continued community participation
  • Home care services enabling social connection and engagement
  • At home care facilitating community access and involvement
  • In home care supporting cultural and religious observances

Transitioning to Home Care Packages

From Hospital to Home

Hospital Discharge Planning

  • Home care providers coordination with hospital discharge teams
  • Immediate elderly home care and nursing home care support
  • In home care services arranged before hospital discharge
  • Transitional home care supporting recovery and rehabilitation

From Basic Community Services

Service Enhancement

  • Transition from Commonwealth Home Support Programme to packages
  • Increased home care services and professional elderly home care
  • Enhanced nursing home care and in home care support
  • Coordination with existing home care providers and services

From Family Care

Professional Support

  • Transition from family-only care to professional home care providers
  • Elderly home care supplementing family support and assistance
  • In home care reducing family burden while maintaining involvement
  • Home care services enabling family relationship rather than care provision

Conclusion

Understanding Home Care Packages empowers older Australians to make informed decisions about their elderly home care and in home care options. These packages provide comprehensive home care services through qualified home care providers, enabling people to remain at home while receiving nursing home care level support and assistance.

The key to successful home care is choosing the right home care providers and services to match your individual needs, preferences, and circumstances. Whether you need basic at home care or complex nursing home care services, Home Care Packages offer flexible, person-centered support delivered by professional home care teams.

Next Steps

  1. Contact My Aged Care: Call 1800 200 422 to begin the assessment process
  2. Complete Assessment: Work with ACAT to determine your home care needs
  3. Research Providers: Compare home care providers and elderly home care options
  4. Choose Services: Select in home care and home care services matching your goals
  5. Start Your Package: Begin receiving professional home care and support

Remember, Home Care Packages are about maintaining your independence, staying connected to your community, and continuing to live life at home on your terms. The right home care providers and elderly home care services can make all the difference in your aging journey.


While MD Homecare is not registered as an approved provider managing the full scope of Home Care Packages, we offer specialized services that can be incorporated into your Home Care Package through your chosen provider. Contact us to discuss how our services can support your goals for aging in place with professional home care support.